Privacy Policy

Welcome to Financial Expert Pro. This Privacy Policy explains how Financial Expert Pro collects, uses, discloses, and safeguards your personal information when you use our products and services. We are committed to protecting the privacy and security of your personal data.

This policy explicitly covers the Financial Expert Pro WhatsApp Business API Service, where users interact with our bank statement analysis tool via WhatsApp. By messaging our WhatsApp Business number or using any of our services, you agree to this Privacy Policy.

1. Information We Collect

2. How We Use Your Information

• Service Provision: Analysing bank statement, GST, and ITR data to provide financial insights, summaries, and reports.
• Service Improvement: Understanding how users interact with our tools so we can enhance functionality and performance.
• Communications: Sending service-related updates, announcements, and relevant information about your account or analyses.
• WhatsApp Processing: Messages and data submitted through WhatsApp are transmitted via Meta Platforms, Inc. (WhatsApp Business API) infrastructure and are additionally governed by Meta's Data Policy.

3. WhatsApp Bot — Purpose & Scope

The Financial Expert Pro WhatsApp bot is a Utility / Service tool solely for bank statement analysis. It is not an entertainment service, social platform, or general AI chatbot.

• Receives bank statement data submitted by the user
• Delivers financial analysis, risk assessments, and summaries
• Sends service-related notifications relevant to your analysis
• Does not engage in unsolicited marketing or automated conversations beyond its core analytical function

4. Data Security

Financial Expert Pro implements industry-standard security measures to protect your data:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols.
• Access Controls: Strict access controls ensure that only authorised personnel can access your data.
• Security Reviews: Regular audits and security assessments are conducted to maintain our standards.

5. Disclosure of Information

Financial Expert Pro does not sell, trade, or transfer your personal information to third parties. We may share information with trusted service providers who assist in operating our platform, strictly under confidentiality agreements and only as necessary to deliver our services.

For WhatsApp Business API services, interaction data is processed through Meta Platforms, Inc., subject to Meta's Data Policy.

6. Your Choices and Rights

You have the following rights regarding your personal data:

• Access, Correct, or Delete: Request access to, correction of, or deletion of your personal information at any time.
• Opt-Out: Opt out of non-essential communications at any time.
• Withdraw Consent: As provided under the Digital Personal Data Protection (DPDP) Act 2023, you may withdraw consent by replying "STOP" to any WhatsApp message from us, or by contacting us at support@financialexpertpro.com.
• File Grievances: Submit complaints or grievances regarding your personal data to support@financialexpertpro.com.

7. Data Deletion

You may request deletion of any of the following at any time: your phone number, WhatsApp interaction history, bank statement data, or any other personal information we hold.

8. Changes to This Privacy Policy

Financial Expert Pro reserves the right to modify this Privacy Policy at any time. We will notify users of significant changes by posting the updated policy on our website or through other appropriate communication channels. Your continued use of our services after any changes constitutes acceptance of the revised policy.

9. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us: